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Perfect Phrases for Writing Employee Surveys by Katherine Armstrong, John Kador

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Chapter 6Employee Satisfaction and Engagement Surveys

Most broad-spectrum employee surveys seek to gain a top-level understanding of either employee satisfaction (how happy employees are with their jobs, work environment, and prospects) or employee engagement (how aligned employees are with the mission, vision, values, and strategy of the organization and how much energy and commitment they are willing to give the organization). Combine these two generalized surveys, as organizations often do, and you have a portrait of the employees’attitudes and opinions, and how their experience of work is adding value to the organization. These kinds of surveys are particularly useful after an organization has undergone some sort of change, such as a layoff, ...

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