Introduction Leadership Means Listening and Learning

An employee survey begins a conversation. It’s an opportunity to display serious leadership though listening.

Effective employee surveys give your leadership team the opportunity to listen accurately, objectively, fairly, and quickly to dozens, hundreds, or even thousands of employees at the same time—to learn about their experience at work, their ideas and, perhaps most important, their opinion about the quality of your leadership team. The learning—and the action that flows from the learning—justifies the time and expense that goes into designing, implementing, and analyzing the survey.

This book will help you with all three steps of the survey process, especially in the design phase, in ...

Get Perfect Phrases for Writing Employee Surveys now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.