Perfect Phrases for Motivating and Rewarding Employees, Second Edition, 2nd Edition

Perfect Phrases for Motivating and Rewarding Employees, Second Edition, 2nd Edition

by Harriet Diamond, Linda Eve Diamond
Released August 2010
Publisher(s): McGraw-Hill
ISBN: 9780071744119

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Book description

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME

Hundreds of Ready-to-Use Phrases for Encouraging and Recognizing Employee Excellence!

Whether you're giving a pep talk to a team or inspiring a direct report in a one-on-one meeting, you need the right words to keep your staff focused, engaged, enthusiastic, and productive.

This fully revised and updated edition of Perfect Phrases for Motivating and Rewarding Employees has hundreds of ready-to-use phrases for inspiring peak performance. Learn the most effective language for:

  • Creating a positive work environment
  • Motivating people to achieve goals
  • Providing performance-enhancing feedback
  • Boosting morale in tough times
  • Using social networking for business success

Table of contents

  1. Cover Page
  2. Perfect Phrases for Motivating and Rewarding Employees
  3. Copyright Page
  4. Contents
  5. Acknowledgments
  6. Introduction
  7. Part One The Whys and Wisdom of Motivation: The Manager as Motivator
    1. Chapter 1: Why Motivate?
      1. Motivation Versus Demotivation
      2. Excuses for Not Motivating Employees
      3. Reasons for Motivating Employees
    2. Chapter 2: The Wise Motivator
      1. Maintaining Self-Motivation
      2. Defining Your Style
      3. Being a Change Agent
      4. Setting Clear Expectations
      5. Leading by Example
      6. Motivating Employees
  8. Part Two Perfect Phrases for Motivating Employees
    1. Chapter 3: A Positively Motivating Environment
      1. A Positive Workplace
      2. Respect
      3. The “Everyone Counts” Attitude
      4. Stress Less
      5. Team Spirit
      6. Productive Meetings
    2. Chapter 4: Ongoing Performance Management
      1. Ongoing Positive Feedback
      2. Ongoing Developmental Feedback
      3. Performance Review Meeting Prep
      4. The Performance Review Meeting
      5. Employee Goals and Growth
    3. Chapter 5: Communication Essentials
      1. Clear Communication
      2. Listening for Clear Communication
      3. Clear Communication Choices
    4. Chapter 6: Peak Performance
      1. Creativity
      2. Initiative
      3. Critical Thinking
      4. Flexibility
      5. Time Management
      6. Organization
      7. Presentation Skills
    5. Chapter 7: Social Networking for Business Success
      1. A Social Networking Perspective
      2. Encouraging Involvement
      3. Social Media Training
      4. Guidelines and Policies
    6. Chapter 8: Motivational Challenges
      1. A Culturally Diverse Workforce
      2. Generations at Work
      3. The Underachiever
      4. The Powerhouse Overachiever
      5. The Part-Time Employee
      6. The Virtual Commuter
      7. The Naysayer
      8. Complaints About the Rules
      9. Employee Conflicts
    7. Chapter 9: Raising Morale in Tough Times
      1. Transitions
      2. Tough Economic Conditions
      3. Bad Company Publicity
      4. Team Doldrums
  9. Part Three Motivational Rewards: Perfect Benefits, Perks, and Rewards
    1. Chapter 10: Perfect Benefits
      1. Health Insurance
      2. Wellness Programs
      3. Retirement Plans
      4. Personal Days, Sick Days, and Vacation Days
      5. Flextime
    2. Chapter 11: Perfect Perks and Rewards
      1. Public Recognition and Awards
      2. Bonuses, Incentives, and Tuition Reimbursement
      3. Contests and Competitions
      4. Gifts and Special Occasions
  10. Conclusion

Product information

  • Title: Perfect Phrases for Motivating and Rewarding Employees, Second Edition, 2nd Edition
  • Author(s): Harriet Diamond, Linda Eve Diamond
  • Release date: August 2010
  • Publisher(s): McGraw-Hill
  • ISBN: 9780071744119