Perfect Phrases for Setting Performance Goals, Second Edition, 2nd Edition

Contents

Preface to the Second Edition

PART ONE. BACKGROUND FOR DEVELOPING AND WRITING PERFORMANCE GOALS

Using This Book to Write Better Performance Goals

What Are Performance Goals Used For?

For the Organization

For the Manager

For the Employee

Where Do Performance Goals Come From?

How to Use This Book

What’s Next?

Setting Performance Goals That Work

Specific and Measurable Goals? A Balancing Act

The Objectivity Bugaboo—Holy Grail of Goals

Where Does That Leave SMART Goals?

Parts of a Goal Statement

Goals Without Criteria

The Goal-Setting Process

Ten Tips for Setting Performance Goals

Getting the Most from Performance Goals

Using the Goals During the Year

Using Goals for Evaluation and Appraisal

Conclusion

PART TWO. PERFECT PHRASES FOR SETTING ...