CHAPTER 11Perfect Phrases for Onboarding a Diverse Workforce

At this time, like no other, the workplace is a diverse mix of genders, socioeconomic backgrounds, races, religions, management styles, and age demographics. The news for organizations about five years ago was to get ready for the great exodus of the baby boomer generation from the workforce and the huge void it would create in the talent pool. However, the economy had its own ideas, and with the recession, kept many more boomers working than most had probably originally planned. This presents organizations with a “good news–bad news” situation. The good news is that much of their talent and knowledge did not retire and they now have the opportunity to transfer it to the next generation ...

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