CHAPTER 7Perfect Phrases for Dealing with Difficult Administrative Staff

In the United States, there is a growing trend of doctors moving from private practice to hospital-based practices. According to the American Medical Association, in 2009, one in six doctors worked for hospitals. This trend is driven by the economics of contemporary healthcare, as more and more doctors find it economically unfeasible to run a private practice. There are many benefits to hospital-based practices, such as improved tracking of patient records and better access to sub-specialists.

Yet, working for a hospital or a large healthcare provider, such as a health maintenance organization (HMO), places healthcare professionals under the authority of administrative management. ...

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