Contents
The Opening to a Book about Openings
The New World of Business Relating
Purpose-Driven Icebreakers Trump the Trite
Extroverts Don’t Own Ice Breaking
The Effectiveness of Perfectly Phrased Questions
Section 1 WHY: Purpose-Driven Icebreakers
Perfect Phrases to Highlight the Conversation or Meeting Topic
Perfect Phrases to Uncover Assumptions, Desires, and Expectations
Perfect Phrases to Get People to Focus on Outcomes
Perfect Phrases to Build Rapport
Perfect Phrases to Inspire Collaboration
Perfect Phrases to Pique Curiosity in Your Message
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