Well begun is half done. That ancient wisdom applies to many things, including conversations. People are engaged by and often remember your very first words best. However, we often wrestle with those very first words, the icebreaker phrases, the most.

People agonize over how to start certain conversations and meetings. As a speaker on interpersonal communication topics, I am often asked, “How do I start this conversation?” I have effective methods and phrases that I know work. In fact, the collaboration on this book is the result of a relationship that started by my reaching out to Meryl Runion with icebreakers.

My icebreakers have served me for many years, but after collaborating with Meryl, I have so many more to choose from. And now ...

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