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Performance and Fault Management by James M. Thompson, Kent J. Phelps, Robert L. Pavone, Christopher E. Elliott, Paul L. Della Maggiora

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Chapter 1. Conducting a Network Audit

You bought this book to find out which management data to collect from the network, so why is the first chapter about audits and documentation? Simply put: You can't measure performance and watch for faults effectively without understanding where everything is and how it's connected. No matter how sophisticated the tools you purchase or build may be, the measures and alerts mean nothing without understanding how the network works.

Effective network management begins with a well-designed network. Unfortunately, most people do not have this luxury; if they do have network access, they usually cannot redesign the network to improve their ability to manage the infrastructure. Aside from simplifying the management, ...

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