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Performance and Fault Management by James M. Thompson, Kent J. Phelps, Robert L. Pavone, Christopher E. Elliott, Paul L. Della Maggiora

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Part I: Foundations, Approaches, and Tools

Filled with tips and advice on designing and deploying effective fault and performance network management, Part I provides you with the background to understand the techniques and data presented in Part II. The tips and techniques were gathered from the authors' individual experiences as network managers, developers, network engineers, Cisco TAC engineers, and network management product managers.

Chapters 13 discuss techniques that should be considered and in place before implementing performance and fault management. These chapters describe the steps necessary to build a sound network management infrastructure, including:

  • Auditing and documenting the existing network

  • Baselining and reporting the performance ...

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