6Conducting the Performance Appraisal Meeting

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Learning Objectives

By the end of this chapter, you should be able to:

• Apply effective interviewing skills to the face-to-face performance appraisal meeting between managers and employees.

• Identify key areas to be covered in a performance appraisal meeting.

• Overcome typical performance appraisal meeting pitfalls.

• Conduct negative appraisal meetings.

• Effectively conclude the appraisal meeting.

I once polled a group of more than one hundred middle managers from several work environments on their views concerning the face-to-face performance appraisal meeting. One of the questions I posed was: ...

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