Chapter 1
Introduction to Modeling
1.1 Introduction
The focus of this book is on using systems modeling and analysis to assess the performance of manufacturing, logistics, and other production systems that range from health care to computers and data communications systems. The purpose of systems modeling and analysis is to develop an understanding of trade-offs between system performance and utilization of resources. System performance is either quantitative system-oriented characteristics, which refer to system productivity, reliability, flexibility, ...