Performance Is Everything

Appendix2011–2012 Performance Management and Compensation Survey¹

Q1. Does the firm have a performance management system for employees?

Answer Options	Response Percent	Response Count
Yes (If yes, go to question #4)	65.5%	74
No (If no, go to question #10)	34.5%	39

Q2. How effective do you believe the firm’s employee performance management system is in driving firm goals?

Answer Options	Response Percent	Response Count
Very ineffective	1.4%	1
Ineffective	1.4%	1
Somewhat ineffective	10.8%	8
Somewhat effective	56.8%	42
Effective	21.6%	16
Very effective	8.1%	6
	Answered question	74

Q3. Which of the following factors do you measure in your employee performance management system? (Check all that apply):

Answer Options	Response Percent	Response Count
Competency	97.3%	72
Goal attainment	81.1%	60
Living the firm’s values	62.2%	46
Client feedback about an individual’s performance	44.6%	33
Client retention	21.6%	16
Client satisfaction	48.6%	36
Comments		8
	Answered question	74

Q4. How important is each of the factors in your employee performance management system?

Answer Options	Unimportant	Slightly Unimportant	Slightly Important	Important	Response Count
Competency	0	1	3	40	44
Goal attainment	0	4	14	23	41
Living the firm’s values	1	1	12	21	35
Client feedback about an individual’s performance	2	4	14	9	29
Client retention	3	2	18	10	33
Client satisfaction	0	0	11	25	36
			Answered question		71

Q5. Please indicate ...