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Performance Is Everything by Coral L. Rice, August J. Aquila

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Appendix2011–2012 Performance Management and Compensation Survey1

Q1. Does the firm have a performance management system for employees?

Answer Options Response Percent Response Count
Yes (If yes, go to question #4) 65.5% 74
No (If no, go to question #10) 34.5% 39

Q2. How effective do you believe the firm’s employee performance management system is in driving firm goals?

Answer Options Response Percent Response Count
Very ineffective 1.4% 1
Ineffective 1.4% 1
Somewhat ineffective 10.8% 8
Somewhat effective 56.8% 42
Effective 21.6% 16
Very effective 8.1% 6
  Answered question 74

Q3. Which of the following factors do you measure in your employee performance management system? (Check all that apply):

Answer Options Response Percent Response Count
Competency 97.3% 72
Goal attainment 81.1% 60
Living the firm’s values 62.2% 46
Client feedback about an individual’s performance 44.6% 33
Client retention 21.6% 16
Client satisfaction 48.6% 36
Comments   8
  Answered question 74

Q4. How important is each of the factors in your employee performance management system?

Answer Options Unimportant Slightly Unimportant Slightly Important Important Response Count
Competency 0 1 3 40 44
Goal attainment 0 4 14 23 41
Living the firm’s values 1 1 12 21 35
Client feedback about an individual’s performance 2 4 14 9 29
Client retention 3 2 18 10 33
Client satisfaction 0 0 11 25 36
      Answered question 71

Q5. Please indicate ...

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