Chapter 15
Evaluating Your System
IN THIS CHAPTER
Preventing problems before they happen
Monitoring and evaluating the performance management system
Before the performance management system is rolled out, it is a good idea to test a version of the entire system so that adjustments and revisions can be made as needed. You don’t want to roll out a performance management system that has a major flaw, right?
Also, after the system is in place, you will find it useful to collect data to see what is working and what is not. You can use this information to make fixes where needed.
Pilot Testing the Performance Management System
In the pilot test of the system, you implement the system in its entirety from beginning to end, including all the steps that would be included if the system is fully implemented. In other words, meetings take place between supervisor and employee, performance data are gathered, developmental plans are designed, and feedback is provided.
The most important aspect of the pilot test is that all participants maintain records, noting any difficulties they encounter, ranging from problems with the appraisal form to how performance is measured to the quality and usefulness ...
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