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Performance Management: Measure and Improve The Effectiveness of Your Employees by Harvard Business School Press

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APPENDIX B

Handling a Dismissal

Disclaimer: At several points, this appendix refers to legal concerns involved in making and communicating the decision to dismiss an employee. These references are not intended as legal advice. Consult with legal counsel who can advise you on the specifics of your situation.

As we pointed out in the main part of the book, in some cases, performance improvement is not a practical solution and the employee in question must be dismissed. Eventually, most managers run into this situation, and it is important to be prepared. To do it right and in a professional manner, you must do your homework with respect to legal issues and have written documentation of the employee’s performance or behavior and the steps you’ve ...

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