CHAPTER 7
Competency-based Performance Management Systems
Learning Objectives
After reading this chapter, you will be able to understand:
Definition and concepts of competency
Managerial skills and competencies
Skill inventories
Multi-skilling
Skills for the new millennium
Developing competencies for effective performance management
Types of competencies
Characteristics of competencies
Competencies identification and assessment process
Competency mapping
Steps of a competency identification process
Steps to introduce competency-based systems
Developing competency models
Examples of HR competencies
Competency-based performance management systems
Elements of performance-based competencies
Competency dictionary
L&T Infotech—Competency-based ...
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