Dattner, Ben. “In Performance Appraisals, Make Context Count.” HBR.org, June 3, 2013. http://hbr.org/2013/06/in-performance-appraisals-make/.
An individual’s performance is difficult to measure. Organizational psychologist Ben Dattner argues that organizations could achieve greater accuracy in performance evaluations by considering both the person and the situation in which his performance is being assessed. In this piece, readers will learn how looking at the broader situation can lead to a fairer and less biased appraisal and what questions to ask to include these considerations in their assessments.
“Goal Setting: The Art of Stretch Goals.” HBR.org Video, February 15, 2011. http://hbr.org/2011/02/goal-setting-the-art-of-stretc/ ...