In a successful performance review, the employee should be doing most of the talking. Encourage staff to take a leading role in the discussion by adopting good questioning techniques, then listening actively to the answers.
Keep asking questions to gain the staff member’s involvement.
Avoid interrupting once an employee has started talking.
Consider how to turn your closed questions into open-ended ones.
Good questioning techniques are essential if you are to discover an appraisee’s true opinions. When you understand how an individual feels, you can use this knowledge to help them improve their performance. By asking the right questions you encourage an appraisee to bring issues into ...