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Performance Reviews by Christina Osbourne

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Encouraging Discussion

In a successful performance review, the employee should be doing most of the talking. Encourage staff to take a leading role in the discussion by adopting good questioning techniques, then listening actively to the answers.

TIP

Keep asking questions to gain the staff member’s involvement.

TIP

Avoid interrupting once an employee has started talking.

TIP

Consider how to turn your closed questions into open-ended ones.

Asking questions

Good questioning techniques are essential if you are to discover an appraisee’s true opinions. When you understand how an individual feels, you can use this knowledge to help them improve their performance. By asking the right questions you encourage an appraisee to bring issues into ...

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