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The transformation office as a permanent part of organizational life
REINHARD MESSENBOECK, KRISTY ELLMER, DAVID KIRCHHOFF, MIKE LEWIS, PERRY KEENAN, SIMON STOLBA AND CONNOR CURRIER
Transformations are critical to delivering stakeholder value and competitive advantage — especially in fast-changing industries. Yet Boston Consulting Group’s analysis of data from more than 3,000 transformations shows that the vast majority of transformations (more than 70 percent) fail. While the failure rate has worsened during the pandemic, it has been appallingly high for many years. This is no surprise: transformations are inherently difficult. Their goals typically include significant shifts in operational processes, product offerings, governance, structure, ...
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