9.
Listen well
In this chapter you will learn:
- Why listening is so important.
- How to stay focused and listen.
- What to do if you are distracted.
- What to do if they are distracted.
- What key words to listen for.
- How to interpret the way they are saying it.
Why is listening so important?
As a negotiator, you need to be a good listener. In fact, I would say you need to be a really good, first-class listener.
You need to understand clearly where the other party is coming from: what they want, what they do not want, their agendas, their hidden agendas and everything there is to know that can be known.
If you are really determined to become a serious negotiator, then first you must become a serious listener.
You will be a better negotiator ...
Get Persuasive Negotiating ePub eBook now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
