12.

Watch out for lying

In this chapter you will learn:

  • Why spotting gestures of deceit will make you a sharper negotiator.
  • Some key guidelines to both visual and verbal deception.
  • Some typical questions that you can ask to check the signals you get back, if you are uncomfortable.

Introduction

T!P TOP TIP!

The more information you have to interpret the facts, the better decisions and judgements you can make.

People will lie in negotiations. So, being aware of some of the key signs and signals will make you a better negotiator and help you get better results.

In this chapter we will explore the most common gestures of deceit so that, when you see them or hear them, you are on your guard.

Eyes are a good guide to deception. However, ...

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