CHAPTER FIVE
What Results Should You Expect?
A Users’ Guide to MBO
MANAGEMENT BY OBJECTIVES (MBO) has a longer history in governmental institutions than most of its present-day practitioners realize. The basic concepts were strongly advocated by Luther Gulick and his associates in the mid- and late thirties, in their studies of the organization and administration of the federal government. Yet, the concept of management by objectives and self-control originated with the private sector. It was first practiced by the DuPont Company after World War I. By the mid-twenties, Alfred P. Sloan, Jr., of General Motors used management by objectives and ...
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