CHAPTER FIVE
The Challenges of Management
FROM THE END OF World War II to the early seventies, the entire world experienced what the Japanese graphically called a “management boom.” There were seven conceptual foundations to the management boom: (1) scientific management of work as the key to productivity: (2) decentralization as a basic principle of organization; (3) personnel management as the orderly way of fitting people into organization structures (which included such things as job descriptions, appraisals, wage and salary administration, but also “Human Relations”); (4) manager development to provide today for the management needs of tomorrow; ...
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