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PgMP Program Management Professional All-in-One Exam Guide by Joseph Phillips

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CHAPTER 4 Exploring Program Management

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A process is a set of actions that rely on inputs and create outputs in order to move your program toward the benefits you, the program manager, have promised to your organization. The pressure is on.

This chapter is all about the components of a program and how the moving parts of the program all work together. Or, I should say, how all the moving parts of the program should be working together. I think you and I know that how things are supposed to work in a program is often very different from how they actually do work within a program.

For your PgMP examination, however, you'll be tested on the processes and how they are supposed ...

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