Chapter 7

Attributes of the Phoenix Leader: Change Agency

We are chameleons, and our partialities and prejudices change place with an easy and blessed facility, and we are soon wonted to the change and happy in it.

Mark Twain

When I ask managers what is their primary responsibility as an effective leader, I get all kinds of answers, from fiscal responsibility to human resource management to strategic planning for the future. Of course, all these responsibilities are components of the role of a leader; however, the fundamental responsibility is that of change agency. If you think about it, what leaders describe as their role cannot be accomplished without effective change leadership. The concept of the phoenix is about the ability to change and ...

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