Appendix C. Installation and Troubleshooting

Elements is quite easy to install and it's pretty trouble free once you're up and running. This appendix explains a couple of things you can do to ensure that your installation goes smoothly, and also provides cures for most of the little glitches that can crop up once you're using the program.

Installing Elements

There are a couple of things you should do before you install Elements, regardless of whether you're installing the program in Windows or Mac OS X.

First of all, if your computer is on a network, take it off the network temporarily. (You can go back on the network as soon as you've installed Elements.) Also, it's important to disable any antivirus software as well as any products from Norton (which tend to quarrel with Adobe software during installation). You can turn these programs back on as soon as you've finished the installation.

For both Mac and Windows, you need to install Elements from an administrative account on your computer. (If you've never done anything to change your account and you only have one account on your machine, it's almost certainly an administrative account.)


If you already have a previous version of Elements, there's no need to remove it before installing Elements 3. All versions of Elements run as separate programs, and you can keep the older version, too, if you want.

In Windows, however, if you decide to uninstall Elements 1 or 2 after installing Elements 3, you may find that you lose the Adobe ...

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