Zend is committed to providing the upgrades and support you need to get the most out of your Zend products. When you purchase any product, you receive 60-day installation support free for installation and setup of the product.
Zend Enhanced Product Support is available for a yearly subscription and includes the following:
All major product upgrades
All minor upgrades
Unlimited access to Zend Enhanced Product Support for installation and setup questions
Priority Response to all your questions, generally within a few hours of the initial inquiry
Zend Support working hours are Monday to Friday during standard business hours (GMT+2).
There are a number of sources for product support and information: ...