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PHR/SPHR Professional in Human Resources Certification All-in-One Exam Guide by William H. Truesdell, Dory Willer

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CHAPTER6

Business Management and Strategy

Business Management and Strategy is probably the most important functional area for PHR, and especially SPHR, candidates, because it assists them in developing into the role of an essential internal business consultant for their organizations. Twelve percent of the PHR exam and a hefty 29 percent of the SPHR exam will focus on Business Management and Strategy.

Business Management and Strategy is where you will glean all the essential information about the skills and responsibilities of HR as a business partner, strategist, and protector of organizational assets. HR professionals not only need to understand the organization’s business, but they must also understand the external environments in which it ...

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