1. 
B. Identifying ideal skills for a competitive advantage, determining the skills gap, and developing a plan to resolve any gaps would contribute significantly to the strategic plan. This focus would leverage the workforce to support the new service rollout and achieve a competitive advantage.
B. Identifying ideal skills for a competitive advantage, determining the skills gap, and developing a plan to resolve any gaps would contribute significantly to the strategic plan. This focus would leverage the workforce to support the new service rollout and achieve a competitive advantage.
A, C, and D are incorrect. A is incorrect because setting up training, including the determination of the when and how of training, is tactical in nature. ...Get PHR/SPHR Professional in Human Resources Certification Practice Exams now with the O’Reilly learning platform.
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