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Contents

Assessment Test

Chapter 1 Certifying Human Resource Professionals

The Human Resource Profession

Development of the Human Resource Body of Knowledge

Defining the Functional Areas of the BOK

Core Knowledge Requirements of the BOK

Certification Levels

Eligibility Requirements

Recertification

It's Experiential and Federal

What the Questions Look Like

Preparing for the Exam

Taking the Exam

Chapter 2 Core Knowledge Requirements for HR Professionals

Needs Assessment and Analysis

Third-Party Contract Management

Communication Skills and Strategies

Employee Communication

Professional Communication

Documentation Requirements

Documenting Employment Actions

Documenting Performance Issues

Adult Learning Processes and ...

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