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PHR/SPHR Professional in Human Resources Certification Deluxe Study Guide by Anne M. Bogardus, Sandra M. Reed

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Answers to Review Questions

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Chapter 2: Core Knowledge Requirements for HR Professionals

  1. A. A needs assessment is conducted to determine what is required to solve a problem, including whether training is the appropriate intervention. If, for example, network crashes are the cause of the low productivity, training will not solve the problem. Lesson plans (B) are created during the design stage of training discussed in Chapter 5. Talking to other managers to validate the situation (C) may be included in the needs assessment along with other factors. ...

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