CHAPTER 6
Learning and Development
Learning and development focus on the talent, knowledge, and performance of the workforce in an organization in an effort to meet the current and future needs of the organization. Developing, implementing, and evaluating activities and programs that address employee training and development, performance appraisal, and performance management is at the core of HR responsibility. The PHR exam carries a 10 percent weight on the exam.
Responsibilities
• Provide consultation to managers and employees on professional growth and development opportunities
• Implement and evaluate career development and training programs (for example, career pathing, management training, mentorship)
• Contribute to succession ...
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