CHAPTER 2

Business Management

This functional area includes coverage of the following responsibilities and knowledge objectives:

Business Management—Responsibility Objectives

•   01   Interpret and apply information related to general business environment and industry best practices

•   02   Reinforce the organization’s core values and ethical and behavioral expectations through modeling, communication, and coaching

•   03   Understand the role of cross-functional stakeholders in the organization and establish relationships to influence decision-making

•   04   Recommend and implement best practices to mitigate risk (for example, lawsuits, internal/external threats)

•   05   Determine the significance of data for recommending organizational ...

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