CHAPTER 9
Learning and Development
This functional area includes coverage of the following responsibilities and knowledge objectives:
Learning and Development—Responsibility Objectives
• 01 Develop and evaluate training strategies (for example, modes of delivery, timing, content) to increase individual and organizational effectiveness
• 02 Analyze business needs to develop a succession plan for key roles (for example, identify talent, outline career progression, coaching and development) to promote business continuity
• 03 Develop and evaluate employee retention strategies and practices (for example, assessing talent, developing career paths, managing job movement within the organization)
Learning and Development—Knowledge Objectives ...
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