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CHAPTER 10Creating Rousing Reports

Conveying Information Professionally

Maria and Tom had a chance to talk during lunch. The conversation led to their writing projects.

“What advice can you give me about writing reports?” asked Tom. “I have a report to write on last month’s site visits.”

“Well, remember, although reports are not as conversational as letters,” Maria said, “you want your report to convey a friendly, but professional tone.

“Also, reports need to be definite and specific. Don’t qualify your statements with phrases like ‘I think maybe’ or ‘in most cases’ unless you feel you have to. And whenever you can, back up your statements ...

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