Post-Test
Planning and Managing Change
Course Code 90027
CREDIT: On successful completion of this final exam, you will receive 2 CEUs.
INSTRUCTIONS: Record your answers on one of the scannable forms enclosed. Please follow the directions on the form carefully. Be sure to keep a copy of the completed answer form for your records. No photocopies will be graded. When completed, mail your answer form to:
American Management Association
Educational Services
P.O. Box 359
Natick, MA 01760
1. Managing the process of change means:
(a) being clear about exactly what will change.
(b) taking into account how the change will be accomplished.
(c) thinking about what it will take to help those affected deal with change.
(d) making sure you do not take unnecessary ...
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