Planning Successful Meetings and Events

Table of contents

1. Cover
2. Half title
3. Title
4. Dedication
5. Contents
6. Acknowledgments
7. Introduction
8. 1. Planning a Meeting
   1. What You Need to Know—What You Need to Do
   2. Who Plans Meetings?
   3. Who Holds Meetings?
   4. What Kinds of Meetings Are There?
   5. What Are the Meeting Planning Steps?
   6. Checklist—Planning a Meeting
   7. Glossary
9. 2. Site and Destination Selection
   1. Making Site Selection Checklists
   2. Selecting the Type of Meeting Site
   3. Matching the Meeting to the Facility
   4. Selecting a Destination
   5. Selecting a Facility
   6. Checklist—Selection of Destination
   7. Checklist—Hotel Services Available
   8. Checklist—When on Your Own
   9. Checklist—The Official Site Inspection Tour to Review With Sales
   10. Checklist—To Discuss While On-Site
   11. Glossary
10. 3. Contracts
    1. The Contract
    2. Purpose and Content of a Contract
    3. Amending a Contract
    4. Signing a Contract
    5. Checklist—Contracts
11. 4. Suppliers and Services
    1. The Convention and Visitors’ Bureau
    2. Airlines and Group Travel Agencies
    3. Destination Management Companies
    4. Ground Transportation
    5. Speakers and Speakers’ Bureaus
    6. Music Licensing
    7. Vendors as Potential Partners
    8. Checklist—Ground Transportation or Tour Operator
    9. Checklist—Hiring a Speaker
    10. Checklist—Airline Services
    11. Checklist—Convention and Visitors’ Bureau Services
    12. Glossary
12. 5. Food and Beverage
    1. Menu Issues
    2. Food Functions
    3. Bar Options
    4. Checklist—Food and Beverage
    5. Glossary
13. 6. Exhibits
    1. The Purpose
    2. Tabletop Displays
    3. Formal Exhibits
    4. Scale Drawings
    5. Budgeting
    6. Setup and Dismantle Period
    7. Food and Beverage
    8. Prospectus
    9. Checklist—Exhibits
    10. Glossary
14. 7. Special Events
    1. Attendee Profile
    2. The Corporate Environment
    3. Golf Tournaments
    4. Golf Incentives
    5. Tennis Tournaments
    6. Family Events
    7. Professional Help
    8. Checklist—Options for Resort Activities
15. 8. Budgeting
    1. Setting Financial Goals
    2. Creating a Budget
    3. Using a Budget
    4. Glossary
16. 9. Audiovisual Materials
    1. Basic Audiovisual Requirements
    2. Responsibilities of the Audiovisual Company
    3. New Audiovisual Technology
    4. Back to Basics (Almost)
    5. Audiovisual Needs of Speakers
    6. Checklist—Audiovisuals
    7. Glossary
17. 10. Promoting Your Meeting
    1. Checklist—Promotions
18. 11. Registration and On-Site Management
    1. The Registration Form
    2. The Processing of Registrations
    3. On-Site Logistics
    4. On-Site Registration Etiquette
    5. On-Site Tipping
    6. Checklist—Registration
19. 12. International Meetings
    1. Rationale
    2. Budgeting
    3. Preparation of Participants
    4. Hospitality Desk
    5. Contracts, Customs, and Protocols
    6. Checklist—Considerations for International Meeting Site
    7. Checklist—Meetings at a Specific International Destination
    8. Glossary
20. Resources
    1. Meeting Information
    2. Meeting Publications
    3. Audiovisual Technology in Hotels
    4. Audiovisual Technology On-Line
    5. International Meetings
    6. Meeting Associations
21. Index
22. Copyright