O'Reilly logo

Platinum Edition Using® Microsoft® Windows® XP by Brian Knittel, Robert Cowart

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Using the Microsoft Knowledge Base

One of the most valuable resources that you have for troubleshooting problems on your system is the Microsoft Knowledge base. The Knowledge Base comprises a set of articles that provide solutions to various technical problems, explain how to perform product-related tasks, and answer commonly asked support questions.

You can search the Knowledge Base by going to the Microsoft support Web site (http://support.microsoft.com/default.aspx) and clicking the Search the Knowledge Base link. When you define your search criteria, you can select a Microsoft product; search for a specific topic, keyword, phrase, or article ID; select how the search will be conducted (for example, search the exact words as entered); limit ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required