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PM Crash Course™ for IT Professionals by Martha Young, Rita Mulcahy

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Introduction

Every part of every business depends on information technology. Consider the infrastructure behind a company’s communication system. Does it support a rich feature set including working from a smart phone? The conferencing, forwarding, and follow features are all enabled through IT.

Consider the marketing communications department. This team often uses a wide variety of applications from bridge conferencing to video development and uploading. The marketing communications team needs desktop applications, publishing applications, Web development tools, video development and editing tools, and Internet search capabilities. All of these applications and tools are dependent on the IT infrastructure.

Just think of the amount of IT infrastructure ...

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