9
Interpersonal Skills
KNOWLEDGE AND SKILLS LEVEL
Tools and Techniques: High
- Emotional Intelligence (EI)
- Collaboration
- Adaptive Leadership
- Negotiation
- Conflict Resolution
- Servant Leadership
Level 1: High
- Brainstorming Techniques
- Building Empowered Teams
- Coaching and Mentoring
- SHU-HA-RI, Dreyfus, Tuckman
- Knowledge Sharing
- Leadership Tools and Techniques
- Problem Solving Strategies, Tools and Techniques
- Team Motivation
Level 2: Medium
- Building High Performance Teams
- Facilitation Methods
Level 3: Low
- Systems Thinking
- Culture and Team Diversity
Soft skills are an essential part of Agile projects, since Agile is more people-oriented. Soft skills are necessary to handle people and they include skills like conflict management, negotiation, ...
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