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PMP Certification All-in-One For Dummies, 2nd Edition by Cynthia Snyder

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Chapter 3: Identifying Project Stakeholders

Exam Objective

arrow.png Analyze stakeholders to identify expectations and gain support for the project.

This chapter focuses on identifying those people and groups of people who can affect your project — or think they can! They are stakeholders. You will see ways to identify them and then analyze their interests, involvement, and potential impact on your project.

Stakeholders may also be affected by your project, sometimes negatively, sometimes positively. Identifying affected stakeholders and understanding their interests and influence will help you manage their engagement level on your project. Ultimately, your goal is to maintain stakeholder satisfaction during the execution of your project.

Keeping track of all your stakeholders can be challenging, so read this chapter to discover such techniques as brainstorming, interviewing, and methods to identify, categorize, and document information about project stakeholders. Then you can develop effective strategies for working with them and getting them to work with you!

Quick Assessment

1. (True/False). Stakeholders are only those people who are positively affected by your project and are working to help it succeed.

2. (True/False). A sponsor is a key stakeholder on a project.

3. Someone who provides resources to help you perform your project is a(n) ______. After you identify stakeholders ...

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