Chapter 3: Controlling Communications and Stakeholders

Exam Objectives

arrow.png Communicate project status and continue to ensure the project is aligned with business needs.

arrow.png Minimize the impact of issues with the project schedule, cost, and resources by using the issue register to manage issues and assign corrective actions.

Controlling Communications and Controlling Stakeholder Engagement are similar. In fact, you will notice that the only difference in the inputs, tools and techniques, and outputs is that Control Communications includes project communications as an input.

This similarity between the two processes is not surprising given that communication is the main vehicle you use when working with stakeholders. The main distinction between the two processes is that Controlling Communications is concerned with ensuring that the communications management plan is effective, and Controlling Stakeholder Engagement is concerned with ensuring that the stakeholder management plan is effective.

The information in these two processes can seem pretty generic, so to make the information relevant, think about situations on current and past projects that you can relate to.

Quick Assessment

1. The process of monitoring and controlling communications through the entire project life cycle to ensure ...

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