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PMP Project Management Professional Study Guide, 5th Edition by Joseph Phillips

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Chapter 8

Introducing Project Quality Management

CERTIFICATION OBJECTIVES

8.01   Preparing for Quality

8.02   Planning for Quality Management

8.03   Managing Quality

8.04   Implementing Control Quality

Images Two-Minute Drill

Q&A    Self Test

 

What is quality? Quality, in project management, is about fulfilling requirements. Quality is about satisfying stated and implied needs. Quality is a conformance to project requirements. Every project has an anticipated level of quality for the project deliverables. Project quality management is the process of ensuring that the project fulfills its obligations to satisfy the project needs. As projects vary, so, ...

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