CHAPTER 8
Managing Project Quality
In this chapter, you will
•Plan for quality
•Work with the quality management process
•Control quality in projects
•Recognize the quality control charts
What good does it do if a project launches and the project execution consumes the monies and time, but the project deliverable is of unacceptable quality? Imagine, for example, a project to build a new house, and at the project completion, the house is tilting to one side, the windows all have cracks and holes in them, and the roof has obvious gaps for the rain and birds to enter. This is not, I’m sure, what the homeowners had in mind. Or consider an agile project to create new software. The product owner has worked with the stakeholders to identify the requirements, ...
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