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Pocket CIO - The Guide to Successful IT Asset Management by Phara Estime McLachlan

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ITAM will, but management isn't buying – points to demonstrate value of an ITAM program

The value from asset management comes from the following two areas:

  • Reduced cost or improved asset utilization
  • Reduced risk

There are many other measures, components, and processes that make up asset management, but only value and risk will be seen and understood by the executives paying the bills for these services.

Unless your ITAM program can automatically calculate certain KPAs, processes, or SLAs, you can compare reports on several topics, such as asset reallocation, budget savings, reducing gaps between purchased licenses and those installed, and the time it took to accomplish those tasks with or without your program; you can then evaluate approximately ...

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