Chapter 1: Introduction to Policy Design
This chapter starts the journey of understanding policies, their use, their importance, and how they are effectively used.
This chapter discusses the foundation of policy design, what constitutes a policy, how it is sketched together, and why policies are used. We will discuss design theory and how to create sound policies while demonstrating the most common instruments used to develop policies and their life cycles.
Once these elements are established, parallels from public policy to the digital organizational context later in the book will be more straightforward, as well as understanding how policies can help organizations in their digital journey by enabling faster digital adoption across the organization. ...
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