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Positive Working Relationships Revised Edition by Elearn

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Negotiating win-win solutions

Day in, day out, we put our negotiation skills to work–formally and informally–with clients and partners, bosses and colleagues. We use them to close sales, land a coveted promotion or job, improve communications, increase co-operation or acquire more resources.

Ideally at the end of a negotiation, everyone is happy with the outcome and able to move forward with a positive frame of mind. But how do we achieve such a happy state of affairs? Some negotiations stall or, worse still, never get off the ground.

In this theme, you will:

  • Identify the purpose and possible outcomes of the negotiation process
  • Consider ...

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