2. The Connection Between Communications and Success in Leadership and Management

“Volatility of words is carelessness in actions; words are the wings of actions.”

—Lavater

There are two factors for which there are mountains of empirical evidence that overwhelmingly account for the success of individuals in any field. Those two factors are the verbal and networking skills of the successful people.

Common sense and simple observation can be your laboratory. Just look at most of the people you know or people you have worked for. Furthermore, look at the people who ran or owned the organizations and firms for which you, or people you know, have worked. Think about the people who owned and ran the vendor firms and organizations that serviced and ...

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