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Resilience Rx: Merger and Acquisition Adventures

Our client had acquired three competitors, tripled their headcount, and quintupled their revenue in a four-year period. Revenue had surged from $50 million to $250 million as they moved rapidly through two key inflection points (each inflection point resulted in essentially an entirely new company).

Though mergers and acquisitions (M&A) are an exciting and powerful path to rapid growth, they often bring tremendous stress, leading to Critter State behavior.

ASSESS: WHAT WE FOUND

The amount of change from the acquisitions had hurt employee retention due to three competing cultures. One culture ...

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