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Powerful Conversations: How High Impact Leaders Communicate by Phil Harkins

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APPENDIX

A POWERFUL CONVERSATIONS TOOLBOX

INTRODUCTION

Mastering the discipline of Powerful Conversations requires practice. To that end, this appendix contains a number of tools relating to Powerful Conversations. High-Impact Leaders use these tools to shape their conversations and ensure that they are, in fact, Powerful Conversations, i.e., that they advance agendas, promote learning, and strengthen relationships.

Specifically, this appendix contains the following tools:

Tool 1: Planning, Conducting, and Measuring Powerful Conversations

Tool 2: The Tower of Power

Tool 3: The Leadership Assessment Instrument (LAI)

Tool 4: The Trust Tool

Tool 5: The Change Tool

Tool 6: The Retention Tool

Most of these tools are referenced or explained in the ...

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