Mastering the discipline of Powerful Conversations requires practice. To that end, this appendix contains a number of tools relating to Powerful Conversations. High-Impact Leaders use these tools to shape their conversations and ensure that they are, in fact, Powerful Conversations, i.e., that they advance agendas, promote learning, and strengthen relationships.
Specifically, this appendix contains the following tools:
Tool 1: Planning, Conducting, and Measuring Powerful Conversations
Tool 2: The Tower of Power
Tool 3: The Leadership Assessment Instrument (LAI)
Tool 4: The Trust Tool
Tool 5: The Change Tool
Tool 6: The Retention Tool
Most of these tools are referenced or explained in the ...